RAllYJoin the waitlist

Support

Support

Rally is a small beta. Write to us and a person answers.

Email support@rallyapp.si

For anything about a specific match, include your device ID from Settings so we can find it; the ID is the only thing that ties a match to your phone.

Questions

What does Rally measure?

How far and how fast you moved, how much of the match you spent at the net, how many shots you hit, your best moments as clips, and the one thing to work on next.

Does it count points or the score of the match?

No. Rally follows the players, not the ball, so it cannot tell who won a point. Everything it shows is about how you moved and hit.

Whose match is it about?

Yours: the side you said you played on, and the player you tapped on the first frame if you did. It can only follow the two players nearest the phone. Filming.

What does it cost?

Your first match is free and complete. After it, one match a month is free, and Rally Pro analyses every match, starting with a free trial. A match Rally could not follow you in does not count.

How long does it take?

About a minute after the upload you see how much play Rally found. The fix and the full result follow a few minutes later for most matches. Rally tells you when it is ready, so you can close the app.

Why did it say it could not follow me?

Usually the phone was on the far side, part of the court was out of the picture, the phone moved, or there was too little play. Rally says so rather than show numbers it does not trust. The guide shows what works. Filming.

How long can a video be?

Up to 15 minutes. Film a few games or a set; a longer match can go up in parts.

How accurate is it?

It is an estimate from one phone. Small differences in the video move distance and the other numbers by a few percent, so look at the trend over several matches, not one number.

Who can see my videos?

Only this phone. The upload is deleted once it is analysed; your clips stay 30 days and the numbers until you delete them. Read the full privacy policy.

I am a coach. What is different?

Choose Coach in Settings and Rally adds the telemetry, the full list of faults behind each fix, and Progress across matches.

How do I delete everything?

Settings → Delete my data. It removes every match, clip and number, on the server and on this phone.

Deleting your data

Rally has no accounts, so there is no account to delete: there is the data held for your phone, and it goes in one tap.

How to delete your data